Terms of service

Disclaimer

The information provided on this website is for use of a general nature only and is not intended to be relied upon as, nor to be a substitute for, specific professional advice. No responsibility for loss occasioned to any persons acting on or refraining from action as a result of any material in this publication can be accepted.

Pricing & GST

All prices are in Australian Dollars and are subject to change without notice.

Coffee Gears will provide a Tax Invoice for all purchases provided you supply a valid email address.

Refunds & Returns

RETAIL ITEMS - Most items are covered by a manufacturers warranty. If a product is damaged or faulty when received, please contact us immediately (no later than 7 days from receipt) so we can review and/or authorise a repair or replacement.

If you are required to return a product to us, shipping is at the customers expense. Appropriate packaging must be used to ensure that no damage occurs during shipping.

Accuracy & Errors

We will make every attempt to ensure that the information throughout our website, including product range and pricing is as accurate and current as possible. The information & pricing is subject to change and we reserve the right to make those changes as required. If you feel we have made a mistake or you’ve been mislead in any way, please contact us directly so we can work on achieving a suitable outcome.

Cancellations

Once you’ve placed your order, we aim to get it in the post on the same day (though it can take up to 3 business days in some circumstances). This means that cancellations cannot be accepted once you have committed to your purchase.

Subscriptions

Payment for your selected period will be billed upfront. Subscriptions cannot be cancelled or postponed. If you need to change your postage details, please contact us.

Copyright

The Coffee Gears logo is a registered trademark. Everything on this website is subject to copyright laws. Do the right thing - only use the content for reference purposes. Items that can be downloaded are intended for personal use only.