Refund policy

We get it…

Sometimes things just don't work out. Though we hope you'll love everything you purchase, we're here for you if you wanna send something back.

Return Policy

Here are a few things to keep in mind:

• Items should be returned in the original manufacturer's packaging with all parts and accessories.
• Items should be returned in "Good" condition; Clean, functional, and free of dent's chips, smells, stains, defects, etc. Treat 'em well.
• Consumables (Filters, Cleaners, etc.) should be unopened.
• All items should be returned within 30 days of delivery.
• All sales on clearance and outlet items are final.

How does the refund work?

Items returned under our Return Policy will be refunded the original purchase price of the item(s). Any shipping costs you paid will not be refunded. Items that require cleaning, new packaging, parts, or do not meet the requirements of the Return Policy, may carry a restocking fee of up to 20%. Refunds will be processed within 14 business days after the item has been received in our warehouse.

Who is responsible for return shipping costs?

Return shipping is the responsibility of the customer. Feel free to choose the shipping-carrier that’s most convenient for you. Please note: we recommend insuring your shipment to protect against loss or damage as we can't issue refunds for items that are damaged in transit.

How do I set up a return?